For standard products, the standard lead time is 30-45 days after deposit receipt. For customized orders (involving new molds or special packaging), the lead time is approximately 45-60 days. The exact timeline will be confirmed based on order complexity and current production schedule.

We offer flexible and secure payment terms: 30% deposit via T/T (Telegraphic Transfer), with the 70% balance paid before shipment. More flexible terms can be discussed for long-term partners.

We implement a full-process quality control system from raw material inspection, in-production checks to final pre-shipment inspection. All products undergo rigorous testing for functionality, durability, and safety to ensure they meet international standards and client specifications.

Our factory is located in Zhangjiagang City, Jiangsu Province, China. It is situated in a well-connected industrial area with easy access to major export ports like Shanghai and Ningbo.

Yes, customization is one of our core strengths. We can customize product LOGOs, colors, sizes, materials, and packaging designs according to your requirements.

By choosing us, you benefit from: 1) Competitive pricing combined with high quality; 2) Eight years of specialized industry expertise; 3) Strong manufacturing and customization capabilities; 4) Customer-centric full-process service and reliable delivery.

We offer a 12-month quality warranty for our standard products, starting from the delivery date. The warranty covers defects in materials and workmanship.

Yes. We provide robust inner and outer packaging solutions, including bubble wrap, EPE foam, custom color boxes, and strong master cartons to ensure product safety during long-distance shipping. We can also design retail packaging per your request.

Please provide: 1) Product name/picture/specifications; 2) Target quantity; 3) Customization requirements (LOGO, packaging, etc.); 4) Destination country. This information will help us provide you with the most accurate quotation.